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Address on-premise contract concerns before adopting hosted PBX
Although cloud solutions like hosted PBX offer innumerable benefits to small and medium-sized businesses, companies may still be reticent to turn to the cloud because of misguided fears about security...
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Cloud call centers find success in virtual PBX systems
As many businesses shift to cloud-based call centers, a virtual PBX system can ensure the center's success. Some of the major flaws in some current call centers are automated scripts and impersonal...
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Hosted PBX boosts disaster preparedness efforts
Hosted PBX solutions provide innumerable benefits to small and medium-sized businesses, including clear calls, flexible scaling and cost savings. However, one key benefit that can sometimes be...
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Cloud VoIP Transforms How Work is Done
When it comes to effective business processes, cloud computing technology has been a powerful force for change, especially as cloud-hosted communications solutions such as AccessDirect's hosted PBX...
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PBX for Business is Here to Stay
Although some recent reports have suggested that PBX for business may be nearing its end, a closer look at those figures reveals that virtual office phone solutions and other advanced enterprise...
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More Businesses Turn to Cloud Services
Cloud services technology is constantly innovating, enabling many businesses to move toward cloud contact centers. Contact centers need to focus on the customer experience while also generating...
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Hosted vs OnSite PBX for Business
Before changing a phone system, businesses have many things to consider when deciding between AccessDirect’s hosted PBX system versus one that’s on-premise. In both cases, the implementation and future...
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BYOD Increase Productivity with Virtual PBX
Modern technologies like hosted PBX and mobile devices are already prevalent in small business environments, but many companies may not be doing enough to maximize the efficacy of these solutions. Take...
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Global Virtual PBX Becomes More Important for Businesses
Businesses today have many options when it comes to the technology they use to perform tasks, but since communications is the backbone of business success, extra consideration should be given when...
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Top 5 Considerations to Make Before Adopting Hosted PBX
Although adopting hosted PBX system and other cloud technologies offer innumerable benefits to small and medium-sized businesses, many companies remain reticent to fully leverage the cloud. However, if...
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